Frequently Asked Questions in DIY Hardware:
1. When will my products be shipped on time?
Upon receiving your order, we will immediately pack the items for courier pick up. Shipping will depend on the courier on how fast they can pick up the item and deliver it to you.
2. Are your products original and high quality?
Yes! DIY Hardware is an authorized dealer of over 100+ brands. If you are not confident with us, you can always chat with us!
3. Will there be damages upon delivery?
All our products will be packed safely with bubble wrap to ensure that the items are not damaged when you receive them. We always picture our products and test them before shipping them out. However, we cannot guarantee that the courier will adequately deliver the items to you.
4. Do your products have a warranty?
Most of our appliances have a 6-month supplier warranty. You can bring the item with the receipt and warranty card to any of our locations. To be sure, you can also ask supplier service centers for warranties as well. If unclear, you can message us to clarify!