1. When will my products be shipped on time?
Yes. Upon receiving your order, we will immediately pack the items for pick up of courier. Shipping will depend on the courier on how fast they can pick up the item and deliver it to you.
2. Are your products original and high quality?
Yes! DIY Hardware is an authorized dealer of over 100+ brands. If you are not confident with us, you can always chat us!
3. Will there be damages upon delivery?
All our products will be packed safely with bubblewrap to ensure that the items are not damaged when you receive it. We always picture our products and test them before shipping it out. However, we cannot guarantee that the courier will properly deliver the items to you.
4. Does your products have warranty?
Most of our appliances have a 6 month supplier warranty. You can bring the item together with the receipt and warranty card to any of our locations. To be sure, you can also ask supplier service centers for warranties as well. If unclear, you can message us to clarify!
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.